The Federal Aviation Administration has issued a warning to all airlines that they will be held responsible for the behavior of their passengers. This is an industry first, and comes after years of complaints from travelers about rude behavior by other passengers.
The air travel unruly passengers is a topic that has been in the news recently. The Federal Aviation Administration has put airlines on notice about unruly passengers.
To be sure, the timing was not ideal.
However, only hours after two senators sent letters to the Department of Justice and the Federal Aviation Administration concerning the seriousness of passenger criminal behavior aboard, the FAA — after a planned meeting with aviation industry organizations – swung around and blamed the airlines.
The FAA asked officials of major U.S. airlines on Tuesday to not only come up with a better strategy for dealing with disruptive customers, but also to submit a report on how to do so within a week.
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After receiving the letters, the FAA had already planned meetings with industry organizations such as Airlines for America and the Regional Airline Association, so the timing was a difficult coincidence.
According to Reuters News Service, the FAA “asked the airlines to commit to taking further action and inform the FAA in a week the extra measures they would undertake over the next month to prevent disruptive conduct” in a statement after the meeting.
Airlines for America told FOX Business that it supports the FAA’s efforts “aimed at preventing and reacting to disruptive passenger events,” but that it disagreed with how the meeting was covered by the media.
“The media narrative after today’s meeting with the FAA was at best inaccurate and not at all representative of the collaborative discussions and cooperative actions that have been taken over the last few months,” Airlines for America said in a statement. “We are taken aback by stories that contradict the tone and content of today’s discussion and are harmful to the spirit of confidence and cooperation that has been fostered between our government partners and business. Furthermore, such reports are ineffective in addressing the problem and divert attention away from our shared goal of prioritizing the safety of all passengers.”
Following the meeting, FAA Administrator Steve Dickson tweeted a similar statement.
Allow me to be clear: aviation safety is a team effort. Thank you for your ongoing cooperation and significant effort to help decrease disruptive conduct, @AirlinesDotOrg, @RAAtweets, and NACA. We look forward to continuing our collaborative efforts to safeguard passengers and staff.
September 21, 2021 — FAA Steve Dickson (@FAA Steve)
The FAA has made its zero tolerance policy known, and passengers who participate in disruptive conduct, particularly physical altercations, face steep penalties. However, more than 4,000 onboard accidents have occurred this year, many of which are linked to the federal mask requirement.
The rise in unruly passengers is a serious issue that has been plaguing the airline industry for some time now. In order to address this, the FAA has put airlines on notice about their unruly passengers.
Frequently Asked Questions
How do flight attendants deal with unruly passengers?
Flight attendants deal with unruly passengers by telling them to calm down and be nice.
What is a unruly passenger definition?
A unruly passenger is someone who causes problems on a flight or in an airplane.
How do you deal with difficult airline passengers?
I have a high tolerance for stress.
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