A Marriott Elite breakfast doesn’t have to include coffee. It has been reported that the chain is now charging $10 for a cup of joe inside their hotel rooms, and it’s already led one traveler to file a lawsuit against them. Is this just another case of over-the-top service expectations? Or should we be grateful they’re finally giving us some more options in the self-service line?
Marriott Elite Breakfast doesn’t have to include coffee, that’ll be extra for juice too Ms. Titanium Elite. Read more in detail here: do marriott gold members get free breakfast.
Marriott Elite Breakfast Doesn’t Have To Include Coffee; Juice Will Be Extra. Titanium Elite, Ms.
on March 6, 2022 by Gary Leff
The Hythe, a Luxury Collection Resort in Vail, was reviewed by Summer Hull of The Points Guy. The photographs are fantastic, and the article is really informative – well worth reading if you’re thinking about staying at this hotel – but one statement around two-thirds of the way down the page demands special attention. In my perspective, it encapsulates everything that is wrong with Marriott Bonvoy.
If you want to upgrade to the full buffet with juice and coffee, which costs $42 per person for non-elite members, you will be charged an additional $18 as a Platinum Elite visitor.
As a Marriott Platinum, Titanium, or Ambassador member, you get an unique restricted menu for your “free breakfast.” It, however, excludes juice and coffee. This is confirmed by the genuine elite breakfast menu:
Here’s where the context comes in. At Marriott, hotels can get away with almost anything, and properties in this specific ownership group often do so.
DiamondRock Hospitality owns this hotel, and its CEO has grumbled about having to feed elites breakfast.
So they’ve made some modifications to the Bonvoy and rewards program, and as you’d anticipate with new programs, it’s been great for some of their hotels and we’ll need to make some adjustments with the new program for others.
As a result, I’d say that the cost of our Bonvoy awards has decreased across the board, which is a positive thing. Some hotel donations have increased, while others have decreased. As a result, we’re collaborating with them, and they’re willing to make changes where they’re appropriate. I’d say the one that we’ve been focusing on is they — what — on your Bonvoy, they’ve offered the leads who are their premium customers complimentary breakfast at resorts, and they reward us with $7 per meal. But there’s one that makes sense in certain areas and is probably too pricey in others. So, as part of the Bonvoy initiative, we’re working with them to come up with fair solutions.
The CEO of a hotel investor bemoans the cost of breakfast, which he estimates to be $7. So, despite the fact that his overall program expenses have decreased since the introduction of Bonvoy, and despite the fact that he has been promised future cost reductions, he will only provide $7 worth of breakfast.
It’s critical not to leave benefit wording in program terms as vague as Marriott does. Hyatt’s strategy is to define breakfast such that there are no disagreements (emphasis mine),
Globalists will enjoy a daily free full breakfast for each registered guest in the room, up to a limit of two (2) adults and two (2) children (which includes one entrée or regular breakfast buffet, juice, and coffee, as well as tax, gratuity, and service charges). T
The Points Guy defended a DiamondRock-owned hotel in the United States that charged additional costs for paying by credit card, which Hilton said was against their brand rules.
The controversial Westin Fort Lauderdale Beach Resort, which attempted to get away with the credit card fee deception, is a DiamondRock resort as well, and it squeezes elies on breakfast as well.
More From the Wing’s Perspective
The “marriott platinum free breakfast” is a benefit that Marriott offers to its elite members. Platinum members get the breakfast for free, while those who are just gold or silver get it for an extra charge.
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