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Travel Leaders Network Excited for Future, Enhances Program Offerings

  • Jeffery Williams
  • November 2, 2021
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Travel Leaders Network, the global leader in luxury resorts and travel services has enhanced its offerings to benefit clients with a robust new membership benefits program. With Best Available Rates now available on over 1,000 destinations worldwide across key brands like Ritz-Carlton®, Four Seasons Hotels & Resorts®, St Regis Hotels® and Tribute Portfolio™ after three free stays or an annual fee of $1099 (a savings of up to 40%), members can access exclusive discounts, special offers at four additional hotels operated by Travel Leaders Network for no extra charge through 2020.,

The “travel leaders network bridge to the future” is a company that offers travel and tourism programs. They are excited for what’s in store for their future and have enhanced their program offerings.

The annual Edge (educate/discover/gather/evolve) Conference hosted by Travel Leaders Network at Universal Orlando is the company’s biggest live conference since the spring of 2019. The event will take place from Monday through Thursday this week, with over 1,400 people expected to attend.

By 2023, the travel industry will be back to where it was in 2019, according to John Lovell, president of the Travel Leaders Group, who spoke to the media at the event. “Ships are in the water, aircraft are in the air, and people are moving again,” he added, “and you can sense the excitement in the air.”

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Travel Leaders Network (TLN) is a subsidiary of Internova Travel Group that represents over 62,000 travel advisers in over 6,000 locations throughout the United States, Canada, and the United Kingdom.

Executives highlighted advances achieved even throughout the epidemic, as well as recovery strategies. According to Stephen McGillivray, chief marketing officer, lead generating solutions in the United States and Canada are expected to produce 150,000 leads for advisers this year. Consumers choose advisers by looking at profiles that may be sorted by location, specialization, and other factors.

What’s Hot Right Now

The following are some of the improvements to the Agent Profiler lead generating program:

— Clients may now schedule video “visits” with advisers, and advisors can publish times when they are available.

– Advisors may utilize the Pause Lead function to automatically send a response to a lead if they are unable to react immediately due to travel, etc. “Digital leads are very perishable,” said Stephen McGillivray, TLG’s chief marketing officer. This solution enables the adviser to take time off without worrying about a lead backlog. The advisor’s profile will remain visible, but they will no longer be able to be contacted, and users will receive a customisable message stating that they are not accepting new leads at this time.

— Instead of an agency name, a real agent’s name may be used in emails to customers, making them “more relevant and personable.”

– The number of years a member has been an adviser has been added to the Agent Profiler, and if an advisor has finished TLN’s Book With Confidence program, a badge has been added to their profile to let users know they are experts in safe travel in the Covid age.

Distinctive Voyages is being relaunched.

In terms of cruises, TLN has reintroduced its Distinctive Voyages program, which McGillivray referred to as the “crown jewel” of the network’s cruise offerings, with 578 departures in 2022 and 2023. A special welcome reception and an amenity are included as extras. On these cruises, a TLN representative serves as a “concierge host” for passengers. Any problems, including scheduling shore excursions, meal reservations, and more, may be handled by the agent. This includes private shore trips, which were previously unavailable but are now available again. Car and driver packages, in which guests disembark from a ship and take a private four-hour tour with an English-speaking driver or a driver and English-speaking guide, are also back on the agenda.

Amenity Departures Dates are also back on the cruise scene, with extra perks for passengers such as onboard credit, speciality restaurant meals, excursion credit, wine and pre-paid gratuities, as well as more compensation for advisers.

The Culinary Collection, according to McGillivray, is a third cruise option that provides customers with extra food and beverage perks such as cooking classes and complimentary wine.

Education broadens

According to Roger Block, president of TLN, this year’s graduating class of 233 for specialized education is the biggest in the organization’s history. The in-depth courses, which may last up to two years, are divided into six categories, with a total of 19,000 students enrolled. “We teach the need of being an absolute expert, and our advisers believe us,” Block added. He claims that advisers are hearing from their peers that if they become experts, they would be able to attract more clients.

“Education is critical to the network,” Block added. “Advisors can better close deals” with more advanced training, expertise, and networking, he added.

TLN is expanding, according to Block, despite the necessity to cut recruiting personnel due to budget constraints. In the last year, several major agencies have joined, including 38 new members in Canada, increasing the total to over 700.

Lovell responded to a query by saying that the firm is currently deciding how to utilize the Vacation.com website, which it owns. He claims that since the current sites generate so many leads, the business has been able to “think differently” about how to effectively use Vacation.com.

When questioned about Internova’s recent “Book Human” campaign, Lovell stated it was “never intended to be a lead generating tool.” Rather, it was intended to demonstrate “the importance of a travel professional and the power of human connection.”

The “travel leaders international” is excited for the future. The company has just made some changes to their program offerings that will allow more people to join and enjoy all of the same benefits that they do.

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